Gad Durn trackwheels!!!!!! Just makes you want to beat your head into the computer dosn’t it. Honestly the devil phone does die and with blackberry’s the trackwheels are the first thing to go out on you. You can try a soft reset which is where you take the battery out for 30 secs with the device turned on, if that dosen’t work try a master reset, but warning you will lose all info so make sure you sync the device first. Honestly though if the soft reset dosen’t work call the wrrty dept and have it replaced asap before the trackwheel goes completely out and you can’t use the device at all. Sorry, but the device is only as good as those that design it, and unbeknowst to them, they aren’t perfect. Good luck, my trekkie *sob.*
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Hope this helps!
Gad Durn trackwheels!!!!!! Just makes you want to beat your head into the computer dosn’t it. Honestly the devil phone does die and with blackberry’s the trackwheels are the first thing to go out on you. You can try a soft reset which is where you take the battery out for 30 secs with the device turned on, if that dosen’t work try a master reset, but warning you will lose all info so make sure you sync the device first. Honestly though if the soft reset dosen’t work call the wrrty dept and have it replaced asap before the trackwheel goes completely out and you can’t use the device at all. Sorry, but the device is only as good as those that design it, and unbeknowst to them, they aren’t perfect. Good luck, my trekkie *sob.*